The account was hacked or suspected of being hacked.The user violated the End User License Agreement.Fill in the form with relevant information to prove you are the owner of the account, and you'll be able to change your password. If you have lost or forgot the password, or the password doesn't work, you can change your password by using the "account recovery" option.Ĭheck the account recovery page for more information. I forgot my password or want to change it. If the suggested procedures failed to help, please read on. Please make sure that no one can see or find the password. If the above steps did not help, please note your password in a text document, and then copy and paste it to the authorization window.Caps Lock makes all letters capitalized and thus, you might be entering the wrong password or username. If you are experiencing this issue, please make sure there are no typos. To avoid this, please follow these steps: I typed my username and password, but it doesn't let me in! I don't know what happened and nothing helps!.I forgot my password or want to get a new one.I typed my username and password, but it doesn't let me in!.
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